Professional Crisis Management (PCM) was developed for use by educators and human service providers who are serious about the management of aggressive, disruptive and self-injurious behaviors. PCM, a Behavioral Approach to Crisis Management, includes Crisis Prevention, Crisis De-escalation, Crisis Intervention, and Post-Crisis Intervention components. PCM utilizes "hands on" competency-based training and written tests to certify that individuals who receive instruction in PCM reach the highest level of skill acquisition. PCM is a  complete crisis management system that can insure successful prevention and intervention with maximum safety, increased dignity and effectiveness.