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Introduction to Professional Crisis Mangement A Behavioral Approach to Crisis Management In today's society, parents, educators, administrators, and health care providers are becoming increasingly responsible for managing crisis situations that occur in schools, hospitals, or other residential settings. The dramatic rise in aggressive and acting out behaviors is a complex issue and is undoubtedly related to changing patterns and values in our society. Regardless of the cause or causes, most authorities have accepted the fact that managing crisis situations is a fact of life and that selecting a system of crisis management is imperative for effective education and treatment. The cost of "Mis-Management" can be high.Professional Crisis Management (PCM) was developed by Behavior Analysts for use by educators and human service providers who are serious about crisis management. PCM, an advanced system, includes Crisis Prevention, Crisis De-escalation, Crisis Intervention, and Post-Crisis Intervention components. PCM utilizes "hands on" competency-based training and written tests to certify that individuals who receive instruction in PCM reach the highest level of skill acquisition. PCM is the only complete crisis management system available that can guarantee successful prevention and intervention with maximum safety, increased dignity and total effectiveness. The best way to handle a crisis situation is to prevent it before it happens!The crisis prevention component of the Professional Crisis Management (PCM) system teaches a wide range of nonphysical and verbal strategies for the prevention of crisis situations. Since PCM is based on a teaching and learning model, it integrates smoothly as well as complements and strengthens your existing teaching and treatment strategies. Furthermore, throughout the PCM workshop, an emphasis is placed on the importance of individual choice and basic human rights. The Professional Crisis Management system is based on a cognitive-behavioral model of intervention that utilizes established scientific techniques for verbally de-escalating disruptive and aggressive behaviors. The PCM de-escalation component benefits from the groundwork established during the prevention process. During the PCM training course, participants acquire skills that enable them to quickly and safely stabilize an escalating situation before it becomes necessary to physically intervene. Professional Crisis Management provides individuals with a continuum of painless physical procedures and techniques that can be utilized to intervene in a crisis situation. Specific procedures have been uniquely designed for children, adolescents, and adults. All of the procedures have been designed to maintain human dignity and to completely avoid awkward positioning and physical pain. The PCM training course teaches participants to respect the dignity and value of all human beings and to be sensitive to individual human rights and freedoms.Post-Crisis Intervention The Professional Crisis Management course teaches participants various methods of interacting (verbally) following the implementation of crisis intervention. Specific content for post-crisis intervention counseling is presented and practiced at all training courses. Participants gain skills that enable them to quickly reintegrate individuals back to their regular teaching or treatment activities. Participants obtain training in how to conduct post-crisis analysis which includes ways of improving future interactions in crisis situations. PCM Levels of Certification The Professional Crisis Management Association uses a unique certification process in order to ensure that individuals who receive training are competent to utilize the system. Our systematic program helps reduce the potential for litigation which can result from a lack of documented training and competence. Equally important, the parents of individuals who may be subject to crisis management procedures, are assured of the system's innovative, safe and effective approach. The Professional Crisis Management Association offers two levels of crisis management training: Basic Practitioner
- A comprehensive 6 hour course that certifies participants to practice all
of the PCM non-physical strategies. Although all PCM levels of certification
focus in part on prevention, de-escalation, and post-crisis interventions,
this course focuses exclusively on these strategies. This course is the
perfect choice for participants who either cannot meet the physical demands
of our courses, or are simply working with individuals who do not display
crisis behaviors but show marked pre-crisis behaviors. Practitioner 1 - A comprehensive 18 hour course that certifies participants to practice all of the PCM non-physical strategies, personal safety techniques, transportation and vertical immobilization procedures. Practitioner 2 - A comprehensive 22 hour course that certifies participants to practice all of the PCM non-physical strategies, personal safety techniques, transportation procedures, vertical and prone immobilization procedures. Instructor - An intensive 28 hour course that certifies participants to practice and teach the procedures and techniques of the PCM system to Practitioners. Certification Benefits
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