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Testimonials | ||
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"I have had very positive experiences using PCM. The number of physical restraints have decreased while staff interactions have been more skillful and positive." Walter Hall | ||
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"The Guiding Principles really explain it all (Respect, Dignity, Choice, Least Restrictive Alternative, and Feedback). I truly promote them when teaching to other participants. It has helped me to show people positive ways to intervene and deal with crisis behaviors. Staff's feedback from the experience of using Professional Crisis Management is that it is valuable and positive." Melody Ferguson Staff Development Coordinator |