Contact the Professional Crisis Management Association


PCMA General Directory

Programs and Product Information – For information on PCMA programs, services or products, please contact:

Registration – To schedule trainings, please contact:

Ordering – To inquire about orders or payment, please contact:

International Trainings (France, Paris) – For questions related to international trainings please contact: International Coordinator

Administrative Support – For questions about certification or policies and procedures, please contact:

Clinical Support – For training related or clinical questions and consultations, please contact Dr. Merrill Winston at


PCMA Staff Directory

Executive Director: Neal N. Fleisig, M.S., BCBA

Director of Program Development: Merrill Winston, Ph.D., BCBA

Director of Operations: Jennifer Joensen-Webb

Director of Marketing and Special Projects: Drew Carter

Director of Information Technology: Fred Schmidt

Marketing and Special Projects Associate: James Gansert, B.A., BCaBa

Marketing and Special Projects Associate: Miguel Avila, M.S., BCBA

Materials and Shipping Specialist: Leonie Murphy

Certification Program Coordinator: Jennifer McSween

PCMA Hours of Operation

Monday-Friday 8:30am-5:00pm Eastern Time

Phone: (954) 746-0165
Fax: (941) 981-1894

PCMA Corporate Headquarters

Professional Crisis Management Association
10269 NW 46 Street
Sunrise FL 33351
954-746-0165 (Office)
941-981-1894 (Fax)